Shipping policy

☕🚚 Shipping Policy

Chaos Bean Co.

Last updated: 4/13/26

📦 How We Ship

Chaos Bean Co. partners directly with our coffee roasters to bring you the freshest possible product.

That means your order is roasted, packed, and shipped straight from the source—not sitting on a shelf collecting dust.

⏱️ Processing & Shipping Time

  • Orders are typically processed and shipped within 3–5 business days
  • This includes roasting, packaging, and handoff to the carrier

Once shipped, delivery time will vary depending on your location and the carrier.

🚚 Estimated Delivery Times

  • Standard Shipping (U.S.): 3–7 business days after shipment
  • Total time from order to delivery is typically 6–10 business days

(We promise it’s worth the wait.)

🔍 Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your coffee’s journey to your door.

📍 Shipping Locations

We currently ship within the United States.

(If you’re outside the U.S. and really need Chaos in your life—reach out.)

📦 Multiple Shipments

Because products ship directly from our roasting partners, items in the same order may arrive separately.

⚠️ Shipping Delays

While we aim to get your coffee to you quickly, delays can occasionally happen due to:

  • Carrier issues
  • Weather conditions
  • High demand

We appreciate your patience—fresh coffee is worth doing right.

❗ Incorrect Addresses

Please double-check your shipping address at checkout.

Chaos Bean Co. is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

📬 Lost or Stolen Packages

If your package is marked as delivered but you didn’t receive it:

  1. Check with neighbors or your local carrier
  2. Reach out to us—we’ll do our best to help

☕ Freshness Matters

Because your coffee is roasted to order, this process may take slightly longer than big-box retailers—but the result is a fresher, better cup every time.

📬 Need Help?

If you have any questions about your order, contact us at:

📧 [your email here]

👊 The Bottom Line

We don’t rush coffee.
We do it right.

If you want, I can next:

  • Tighten this into a shorter, punchier version for your website footer
  • Or create a “Shipping + Returns” combined page for conversions